FAQ

FAQ — About the Products

I want to grow my hair longer and thicker. Can you help?

Absolutely  helping you achieve healthy, long, and thick hair is our passion. Here are our top recommendations:

  • Herbal Hair Growth Oil
    Infused with powerful herbs, this oil is formulated to boost thickness, stimulate growth, and strengthen the scalp.

  • Herbal Hair Mask
    A deep weekly treatment with organic herbs and nourishing oils to improve elasticity, reduce breakage, and revitalize your roots and scalp.

  • Scalp & Beard Roller (Micro-Needling Tool)
    Micro-needling activates the stem cells in hair follicles and supports new growth. Use with our oil for powerful results.

  • Nutrition & Hair Health
    A balanced diet rich in vitamins, protein, and minerals (like eggs, salmon, spinach, etc.) is essential for healthy hair from the inside out.

I’m dealing with hair loss. What do you recommend?

Hair loss can be triggered by many factors stress, hormones, poor products, or health issues. Our Hair Loss/Breakage Bundle is curated to protect, nourish, and restore weak, thinning hair using herbal-based formulas.
For best results, identify the root cause and pair your routine with a healthy lifestyle.

My hair is dry and damaged. Can you help me?

Yes, and we’re here to guide you through it. First, stop any damaging treatments (bleach, heat, chemicals).
Then explore our Dry/Damaged Bundle  it’s designed to restore moisture, rebuild elasticity, and deeply repair your strands.

Not sure how severe the damage is? Contact us and send photos of your hair (wet and dry), and we’ll give you personal advice.

Are your products safe for children?

Yes. Our formulas are made with 100% natural, gentle herbs that are safe for children.
Some products may have age recommendations always check the product page for more details.

Can I use your products while pregnant?

Yes  all products are safe to use during pregnancy except for the micro-needling Scalp & Beard Roller, which should be avoided while pregnant.

FAQ — About Restocks

The item I want is sold out. What now?

Our products sell out fast due to high demand. To stay updated:

  • Follow us on Instagram Quluud Hair Affairs for restock updates via Stories

  • Sign up for restock alerts directly on our website product pages

FAQ — About Shipping

Where is my package?

Shipping times vary by region  please refer to our Shipping Policy for full delivery timelines.
If your estimated delivery time has passed, contact us and we’ll investigate and support you.

Do you ship worldwide?

Currently, we ship to:
Europe, USA, Australia, Canada, UAE, South Africa, Saudi Arabia, Egypt, Nigeria, Colombia, Brazil, Jamaica, Oman, Ghana, Malaysia, and Qatar.
We are working on expanding our shipping zones in the near future!